Shop with confidence knowing if you change your mind or aren’t 100% happy with your purchase, we accept returns provided you meet the below conditions:
Goods are in saleable condition;
Goods have not been worn or used;
Goods have the original tags still attached;
Goods are received back within 30 days of date of purchase; and
Are accompanied be a copy of your invoice or proof of purchase.
All customers affected by covid related lockdowns in NSW & VIC are eligible for free online returns.
Please contact email@example.com to obtain your free Australia Post returns label
If your order complies with all the above conditions we will then refund you the purchase price (excluding the freight fee).
If the return does not comply we will return your item back to you. Customers are responsible for all return postage costs for change of mind returns.
Process Your Return In Store
Providing your order meets the above conditions, you can return or exchange your order at any Review Boutique or Outlet by providing a copy of your receipt within the 30 days returns period. You cannot return online orders to Myer Concessions.
*For orders placed with Afterpay, we are unable to process an exchange. A refund will be issued in this instance.
Process Your Return By Post
Providing your order meets the above conditions, you can return your order for a refund by signing into your account online and lodging a return or by downloading the returns form and enclosing it in your parcel. Follow the steps provided & once completed, post your return by one of the suggested traceable methods along with a copy of your invoice. Returns will be processed within 7 days upon arrival at the returns facility. Please allow 2-4 weeks for your parcel to arrive at our return's facility.
*Please note: exchanges are not available by this process.
Returns Made Easy with Review
You must lodge your return through our online site
At the final stage of your lodgement click the Parcel Point tile to book your return.
Please securely pack your items with a copy of your invoice. If returning via ParcelPoint, attach the label to your return.
Once lodgement is complete, send your items back to us using Parcelpoint or an alternative postal method.
Please allow up to 7 days for your return to be processed.