Shipping and Delivery

Delivery Options

In some cases, Australia Post is experiencing delivery delays due to a high volume of parcels in the network and Covid workplace protocols. Express Post will continue to be the fastest postal delivery option for customers; however please be aware that their are significant delays, and Express Post parcels could take five business days or more to be delivered.

You can find out more about Australia Post delivery updates here.

Please note: In some cases orders may be fulfilled via split consignments.

Thank you for your patience and understanding during this time. 

 

 
Free Shipping and Delivery

Enjoy the convenience of free standard delivery straight to your doorstep for all orders over $150 (within Australia). Receive your order in 10-14* business days.

 

 
Standard Delivery

For orders under the value of $150, a $9.95 standard delivery fee will apply (within Australia), Receive your order in 10-14* business days.

 

 
Express Delivery

Need your order fast? Select Express Delivery at checkout and receive your parcel within 5-7** business days (within Australia). A $14.95 flat rate applies. 

 

 
Click & Collect

Order online & collect from your nearest Review Boutique at a time that suits you. You will receive an email from the store when your order is ready for collection. Contact the store if you are unable to collect within 7 days. Select Click & Collect at checkout. 

 

 
Find In Store

Would you like to try the item on first? Use the Find In Store feature on the product page to find a local boutique that has it in stock. 

 

 
International Delivery

Yes, we send internationally! Please allow 6-12 business days for your order to arrive. A $9.95 Flat Rate applies for New Zealand & $25.00 for the rest of the world. Additional charges may apply***.

FAQ's

Terms of Delivery Times

* Please note that the indicated delivery times are estimates only, based on the stock being dispatched from our warehouse. If your order is coming from a store delivery times may vary, depending on both the store location and the intended destination.
Delivery time frames are based on industry averages as provided by our carrier company Australia Post, please note that these are indicative only and subject to change. Review is not liable for any delays or missed deliveries advised by Australia Post.

Australia Post is currently experiencing significant delays across the postal service. Please allow at least 10-14 business days for Standard Shipping and between 5-7 business days for Express Post. We thank you for your patience during this time.

** Please note regional areas will take longer to receive their express order. This service is not recommended for remote locations. 

*** For any parcel shipped outside of Australia, you as the recipient will be liable for all import duties, customs, handling fees and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necassary to release your order from customs upon arrival. 

Christmas Delivery

As we approach our busy peak season, we encourage you to send your Christmas cards and presents earlier than ever this year. To help you plan, we’ve released our recommended domestic posting dates. Make sure you send no later than these dates, so your gifts and cards have the best chance of arriving at their destination in time for Christmas.
Regular Post: Place your order before Thursday 10th December
Express Post: Place your order before Thursday 17th December
For more information, view the Australia Post Christmas guidelines here.

Tracking Your Order

Once your order is dispatched you will receive an email containing a link to the Australia Post website, where the order can be tracked. Please note this may take 24 hours to update on the Australia Post website. 

Lost Or Damaged Goods

Review Online is not responsible for lost/stolen parcels and compensation will not be provided. This includes if the customer has incorrectly entered the address on their order. 

Signature On Delivery

In light of the current COVID-19 circumstances and to ensure the safety of our customers, signatures will no longer be required for delivery or Post Office collection. Someone will need to be present at the residence for this to occur otherwise standard delivery procedures will apply.