Shipping and Delivery

Order by the below dates for pre Christmas delivery:

STANDARD POST- Order by 13th December
EXPRESS POST - Order by 18th December

* Please note that delivery times may vary depending on your location. Express delivery only applies to delivery addresses within the Australia Post Express network. Please refer to the Australia Post website for more details.This service is not recommended for remote locations.

**The Christmas holiday season is a very busy time. Review uses Australia Post to deliver products, so please allow approx 2 business more than normal to receive your parcel. Review will not be held liable or responsible for any delay or failure on the part of Australia Post.

Standard post:
Within Australia, Review sends parcels via the Australia Post E-Parcel service so please allow 3-7 business days for delivery. Some orders may be fulfilled from multiple warehouses and will arrive in separate parcels.

A signature is required upon delivery so please select an address where someone is available during business hours to receive your purchase. If there is nobody home to sign for the parcel, a notification card will be left at the delivery address advising that the parcel can be collected from a nearby Post Office.

International orders:
For international orders, we send our parcels via Australia Post International Registered Post service. Please allow 5-10 business days for delivery. We charge a flat rate of $25.00 on all international orders, excluding New Zealand which is a flat rate of $9.95. For any parcel shipped outside of Australia, you as the recipient will be liable for all import duties, customs, handling fees and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs upon arrival.

Express Post:
For express orders, we send our parcels via Australia Post Express Post service. Please allow 2-3 days to receive your order. All express orders placed before 10am Mon-Fri will be despatched on the same day. If an express order is placed after 10am Mon-Fri it will be despatched on the following business day.

*Please note regional areas will take longer to receive their express order. This service is not recommended for remote locations.
**Please note some of our orders are fulfilled from multiple warehouses, in this instance express orders may be split into multiple parcels that will incur varying delivery times. Express shipping is not available during heavy sales periods.

*** We will endeavour to process your order as quick as possible. Please allow 7 working days for monogram orders to be dispatched. Monogrammed cardigans will be dispatched from a different location and arrive separately from regular items. Please refer to the below table for shipping timeframes.

Destination Timeframe AUD
Australia Standard Shipping - Orders under $150 3-7 business days $9.95
Australia Standard Shipping - Orders over $150 3-7 business days Free
Australia Express Shipping - If ordered before 10am Mon-Fri 2-3 business days $14.95
New Zealand 5-10 business days $9.95
International (outside Australia and New Zealand) 5-10 business days $25.00
Click & Collect Within 48 hours Fr


Returns:
Australian customers can now post your return back to us via Parcel Point. If you would like to do this please click here and follow the instructions on the Parcel Point site.

Christmas Returns Extension:
Online purchases during 20/11/18 to 16/12/18 can be returned up until 13/1/19. For faulty goods, your rights under Australian Consumer Law apply.